Guest book

What they liked about the hotel

I was happy with it :-). Like the style, the bed, the breakfast, people, Everyone friendly and helpful. I keep coming back because of this! So easy to travel Van der Mersch!. S.L. Nov 19, 2018
Rooms are very clean. Also like the fact that we are encouraged to be more eco friendly with towels.. Rooms are well designed and beds very comfortable. Water supplied every day is good.. This is the third time I hAve stayed in this hotel as it is very close to my sister’s apartment. It also has very good transport links i.e. metro and tram. G.W. Nov 15, 2018
Close to metro, market on Sunday, nearby woods. D.U. Nov 14, 2018
Close to metro station. M.Z. Nov 14, 2018
Right by the metro station. T.B. Nov 8, 2018

What they liked about the staff

Helpful people. S.L. Nov 19, 2018
Fast check in; friendly. R.D. Nov 16, 2018
Very friendly and helpful.. Good to have staff available at all times. G.W. Nov 15, 2018
Friendly service. T.B. Nov 8, 2018
The receptionist helped us to book a table in the restaraunt and lately suggested to use a bus to reach Gare du Nord instead of using metro. Z.G. Nov 7, 2018

What they liked about the breakfast

Yoghurt, fresh fruit, organic nut butter, very nicely laid out. S.L. Nov 19, 2018
Bio - gluten-free - gorgeous muesli/mixture options - good coffee - friendly service. M.P. Nov 16, 2018
Choice was adequate. G.W. Nov 15, 2018
Very good selection, I like having organic foods. D.U. Nov 14, 2018
Plenty of everything and friendly staff. T.B. Nov 8, 2018

What they liked about the WIFI

It was a particularly strong connection for a hotel. There were no problems. D.U. Nov 14, 2018
Wifi pretty fast,. P.L. Nov 7, 2018
Easy to get in reliable. K.M. Oct 29, 2018
Good response. M.C. Oct 22, 2018
Easy to use and automatically connected each time. A.G. Oct 19, 2018

What they liked about our child-friendly services

My child is 18 years old. D.U. Nov 14, 2018
The toys and books available, friendliness of staff. P.N. Oct 3, 2018
Staff were great with him. He loved calling down to the front desk to ask for information. H.J.H. Aug 30, 2018
My daughter was very made very comfortable. R.S. Aug 19, 2018
We were happy for the family room. J.R. Aug 12, 2018

Ce qu'ils en ont aimé dans la Standard Single Room

Coffee and tea maker in the room. A.V. Aug 14, 2017
Helpful reception desk. Nothing to complain about. A.P. Aug 5, 2017
The quality of the bed and sheets. Bottle of water, coffee en tea, tv etc. A.D. Aug 4, 2017
De double room was perfect the single room. V.V. Jul 3, 2017
The receptionists constantly went the extra mile to help in every way possible. They were so friendly that they became my friends. The bed was very comfortable. I'm glad you have an ice machine!. R.S. May 11, 2017

Ce qu'ils en ont aimé dans la Standard Double Room

Safe, glass bottled water, kettle, and suggestions for local services and amenities.. BBC1 & 2 TV channels, clean and comfortable room, not being interrupted at any time for routine servicing of the room. C.T. Aug 19, 2017
Tea making facilities. H.M. Aug 15, 2017
Loved the view f err om the open window. C.J. Aug 14, 2017
Guide book; water in re-usable bottle. How quick check-in is; politeness of staff; cosy feel of hotel. R.D. Aug 12, 2017
Beautiful clean rooms. T.C. Jul 29, 2017

Ce qu'ils en ont aimé dans la Superior Double Room

Cookies and water!. Bathroom was very new and a nice size!. M.C. Aug 16, 2017
Great location, next to Metro and Bois de Vincennes. Quiet, not full of tourists, yet plenty of restaurants, cafes, shops, etc., nearby. D.D. Aug 4, 2017
The cold water available in the lobby all day and evening. The newspaper in English available in the lobby. It was a nice sitting area.. Spotlessly clean, modern, renovated bathroom. Shower was clean and water pressure was full. Daily cleaning service well done. Slippers. J.C. Jul 29, 2017
The tea and coffee making facilities were well designed and easy to use. The plug adaptor was a very good addition. Thoughtful to add the ear plugs in case of noise disturbance, though we did not need them.. The decoration was smart and the room was very well cleaned. A.S. Jul 27, 2017
The room was everything we had hoped for. M.C. Jul 25, 2017

Ce qu'ils en ont aimé dans la Superior Twin Room

Good wifi, good breakfast. Bed, coffee, shower. A.V. Aug 16, 2017
I liked we could make tea and coffee, we could use the fridge if we needed to as well. K.B. Aug 6, 2017
Great and it was lovely having air conditioning too. P.L. Aug 5, 2017
Tea making facilities comfy beds. C.K. Jul 22, 2017
Quiet ambience and attention to details. J.M. Jul 22, 2017

Ce qu'ils en ont aimé dans la Exclusive Double Room

All the staff were great!. The front desk was always helpful and attentive. D.M. Aug 13, 2017
Cleanliness, bed very comfortable, size of the room. M.H. Aug 10, 2017
The room was beautifully appointed, and the cookies were delicious!. V.M. Jul 29, 2017
Space and clean. E.V. Jul 24, 2017
Clean and tidy. Nice touches. Comfortable bed, duvet and pillows. Nice bathroom. M.N. Jun 30, 2017

Ce qu'ils en ont aimé dans la Exclusive Triple Room

The location and decoration of the hotel. Helpfulness of staff. Cleanliness of the room. N.M. Aug 10, 2017
Nice beds, very clean. A.W. Aug 1, 2017
The lovely appointments. R.S. Jul 30, 2017
Loved the water. Loved having breakfast onsite. Elevator after a LONG day/night of site seeing. Beds were great! Bathroom great! the water was a wonderful surprise! We loved the glass containers. C.W. Jul 28, 2017
Water, coffee maker. M.M. Jul 25, 2017